Sands Casino Review - Overall
Ask any seasoned online casino user to give you their top rated sites and Sands Casino will always be there. This is one of the most respected casinos on the market today and they really how to keep their players happy.
Sands Casino have recently introduced the facility which to withdraw your cash in pounds, which makes it even more appealing to the UK punter.
Great software, great promotions, great customer services and pounds payouts - it really doesn't get any better than this.
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Sands Casino - Customer Support
Sands Casino (like the majority of other Cryptologic casinos) use Ecash and Players Help to handle their customer support. You can either email or phone them (free phone form the UK) 24 hours a day, 7 days a week. When we tested their responsiveness, we received a replies to our emails within 6 hours which is quite good (but not the fastest around).
One tip here, if you want to get your emails answered faster, send them to the following address This goes directly through to the Sands Head Office and completely by-passes Cryptologic. In our experience, you can expect to get a reply from this address within 1 hour which is fantastic. If you can't wait that long then they have freephone numbers direct from the UK and a call back facility which can be requested while you are playing in the casino.
If you need to get in touch with Sands Casino customer support, use the following:
Ecash Direct - 00 800 874 0274 (email [email protected])
Players Help - 00 800 777 4357 (email [email protected])
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Sands Casino - Promotions
The latest monthly match bonus is $70. You simply deposit $70 into you ecash account and then the $70 match is added instantly. With the Sands Casino, there is no waiting 24 hours for your bonus cash to deposited into your account which is ideal. Something to be mindful of with this bonus cash is that it has to be turned about 40 times before it can be withdrawn (visit Best Bonuses to find out more). This is high by anyone's standards but still very achievable.
Sands Casino also offer a great 'refer a friend' scheme. You will get $20 free for every friend you recommend who plays at the casino. Each friend you refer must turn $1000 to be eligible. This sounds like a lot but believe us, with a low level of stakes, this can easily be achieved in a couple of hours.
There are also monthly free entry draws with over $2000 in prizes to be won. All you have to do is wager $25 in the month at the casino and you earn free entry. Simple as that.
The Comp or Reward Progam is where Sands Casino really comes into its own. In our opinion this is the best Reward Program available from any online casino. There are three levels depending on the amounts you wager (not based on how much you win or lose). The first level is similar to most other casino programs in that you earn points for playing the games which are converted to cash at the beginning of the next month. The second tier is basically free holidays and is designed to reward loyal players. The destinations get better the more you wager but the lowest level entry is $7,500 in wagers for a 4 day holiday to Vegas. This is not too high when you consider that to cash-in the bonus you have to wager $2460! The final tier is very impressive with gifts such as Tag watches, Stereos etc. This gift list is very extensive and can be seen when you go to the casino and follow the links to the Comp Program.
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Sands Casino - Games
As with the majority of Cryptologic casinos, Sands Casino has 35 games in total. These include all of the standard games (Blackjack, Roulette, Baccarat, Stud Poker, Let-it-Ride Poker, Craps, Video Slots and Video Poker) but also includes some of less common games such as Red Dog and Pai Gow. Of the 35 games available, 6 offer the chances of winning big through huge jackpots (all in US dollar)
Click here to view the current Sands Casino live jackpots.
Another great feature at Sands Casino are the multiplayer options. You can choose to either sit at a table next to other online players (as you would at any land based casino) or play in private. To add further realism to their casino, Sands Casino have also added a 'live chat' facility so you can talk with other players at the table anytime during a game. This is about as close to the real thing you will ever get online.
All payouts are audited by Price Waterhouse Coopers (see Best Payouts for more details).
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Sands Casino - Payments
As you would expect, there are a variety of different ways you can deposit cash with Sands Casino.
One card they are lacking at the moment (like most international casinos) is the Debit Card. This unfortunately means that any winnings over your deposit value will be paid back by cheque which can take up to two weeks (10 working days).
One other payment method worth considering is Bank Wires. At the time of writing this Sands Casino were offering a 10% cash match bonus on all Bank Wires up to $500 in value.
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